I have to admit which i was selfishly satisfied to have the ability to guide my flight right before your whole other consumers and which the agent was capable to remove the charges.
nonetheless ihave not been privileged to get well seats on British airways Section of my flight.My locator no. is AUOANL.My wife is amazingly dissatisfied right after staying faithful to American for more than 20 years.
Upon arrival in Panama with flight AA959 among the 2 luggages, a Roncato luggage, ( pictures attached ) price €189 arrived damaged. I immediately went to the appropriate Business In the airport, where the sole comment was they handed me a « examining Report Harm discover », which I enclose herewith. I expended the following day looking for a different luggage and trying to get in contact using your offices by using the phone quantities indicated about the explained document without having, on the other hand, obtaining any reply – the telephone isn't answered and the road goes blank after quite a few minutes of ready, regardless of which selection I dial. I Hence commence my vacation and on my arrival in Miami airport for my return excursion (flight AA2198 on March 24) I all over again endeavor to contact your Business office within the airport, but the only real advice they might give me was to difficulty a grievance by using your site, which I'm now doing. In addition to the above mentioned, I do have another – and probably far more significant – grievance. At time of my reservation I paid out an additional $88 ($44 Each and every) for further consolation seats. To my shock, the seats turned out to be the normal – no added – seats.
I even attempted contacting on the telephone and acquired nowhere; all I could listen to is usually a recurrent concept and After i ask for to talk to client relations, I might get hold up on.
Many of us learned out of your passengers which were awaiting our airplane to arrive for their return to Miami that as we camped in Miami, they had been returned to hotel rooms and supplied with evening meal and breakfast at no price! We assume compensation equal in worth for housing and foods to that you offered into the passengers that experienced to stay in Roatan because of the mechanical problems with our flight.
it is pitiful to have to report that my various e-mails to Shopper Relations haven't been answered as of to date October 29, a complete not enough one of the most elementary courtesy toward an 84 decades outdated 1st-Class passenger and Recurrent Flier….
Undeniably believe that which you stated. Your favorite reason seemed to be on the net The best factor to keep in mind of. I say to you, I undoubtedly get annoyed at the same time as people give thought to considerations which they plainly do not understand about.
Dependant on this experience I am able to only conclude that this follow appears being organization as usual for American Airways, Specially soon after witnessing signals about not getting rid of cots from selected areas. How can a company justify obtaining more than 50 Grown ups snooze on cots in an airplane terminal? This should be a priority for the hearth Marshals!
I'd personally have not imagined I would've stolen objects from our baggage. At this minute I'm really upset regarding how your employees with the airport in Cancun went through my luggage and stole two credit cards and utilised them. I'm having to wait to utilize our accounts due to this for more then weekly. I also obtained a get in touch with yesterday from my metropolis library pertaining to a person who called them to inquire me if I'd misplaced objects.
After i arrived in Newark, AA informed me which the ticket agent experienced did not “scan†my bag, and Because of this, even at seven:00 p.m., they may not prepare for my bag to have on A different flight to Newark that night.
I know that it may be a while prior to USAIR and American program will be synched. But, there's no cause of your brokers being so disconnected.
Ps I also mailed a grievance to AA via their wed web page and attempted to solve this situation And that i in no way received a response. Just A further fictitious video game furnished you by American
Please investigate this so other my blog passengers won’t possess the very same practical experience…..I would really like a reply from Additionally you..
No gate manager on scene. Even now not telling the crowd in the gate a matter. When. I asked was advised the flight had boarded although not taken off. But no rationalization as to why. It’s not a temperature point along with the flight has long been recreated.