I flew on American Airways for The 1st time and previous. our baggage was weakened with black grease on it large hunks out of your handles and wheels. your airplane was soiled and really not comfortable. the flight crew wasn't pleasant in any respect. My granddaughter was with me and is about 6ft tall no area for her legs and man or woman laid back in her seat and he or she could not shift in any way in her seat.
I are an AA customer for over 25 a long time. Your service has grown to be disappointing to say the minimum. It truly is in all areas of service from sign in to , tavel to baggage dealing with.
I'm astonished at the lack of customer service at American Airlines. I used to be a flight attendant for 30 decades and took great delight in the coaching I obtained from American. On a new vacation I watched a passenger and agent argue about which one was ruder. There's no apparent enforcement of grooming guidelines wherever in the corporate.
Shoppers who wish to compliment or complain to American Airlines can Get in touch with the corporate Business office at:
This follow just isn't 1 American Airways need to continue on to observe as is dehumanizing and down suitable inconsiderate of paying consumers. This practical experience has totally remaining a nasty taste in my mouth and it took clear of The nice trip I recently knowledgeable .
Extremely unhappy re not enough acknowledgment of any distress I encountered. Seems like an easy courtesy.
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